Refund Policy
A legal disclaimer
Thank you for shopping with TechStride. We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our refund and return policy below.
Returns
We accept returns within 30 days of delivery. To be eligible for a return:
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The item must be unused, unworn, and in its original packaging
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The item must be in the same condition as received
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Proof of purchase is required
Items that do not meet these conditions may not be eligible for a refund.
Non-Returnable Items
Certain items are non-returnable, including but not limited to:
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Clearance or final sale items
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Gift cards
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Items damaged due to misuse, wear and tear, or improper handling
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be issued to the original payment method
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Refunds are processed within 5–10 business days after approval
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Shipping costs are non-refundable unless the item arrived damaged or defective
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us within 7 days of delivery.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect. Shipping costs are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue so we can resolve it quickly.
Order Cancellations
Orders can only be canceled within 12 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.
Late or Missing Refunds
If you haven’t received your refund after processing:
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Check your bank or payment provider
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Contact your credit card company
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Reach out to us if the issue persists
Contact Information
For all return and refund requests, please contact us below